What was used in the field
The questions I use with the field: what changed, why we built it, who cares, why it matters, how to use it, and what not to overpromise.
Product Release Intelligence
Something shipped. Which accounts care, and what should AE, SA, and CSM actually say?
What is not built
A release hub with tiers, tags, and account matches. Not built.
Where it stands
Designed. There is no release hub running. The field asset is the question set, not an application.
The questions I use with the field. There is no release hub in this repository.
Metric to test: time from release to a field-ready note, and the share of important releases that name affected accounts and a next action. I do not have those numbers.
Explore related work
- Designed
Customer Feedback Intelligence
Group customer requests into themes with the account still attached. Intake from CRM and tickets is not connected.
- Designed
Truffle Camp
A designed secrets-security learning path with a written module and one synthetic practice question. No course platform or saved progress.